Overview of Elianto at Kuala Lumpur Airport
Elianto is a popular cosmetics brand that has a store located in Kuala Lumpur International Airport (KLIA). The store is situated in the Satellite Building of KLIA, making it easily accessible to travelers.
Elianto offers a wide range of skincare and makeup products, including face creams, serums, lipsticks, eyeliners, and more. The brand is known for using natural ingredients in their products, making them suitable for all skin types.
The store is well-stocked, and customers can find everything they need for their daily skincare and makeup routine. The staff is friendly and knowledgeable, and they are always ready to assist customers with their queries or concerns.
Overall, Elianto at Kuala Lumpur Airport is a great option for travelers looking to purchase high-quality cosmetics products. With its convenient location, extensive product range, and excellent customer service, Elianto is a must-visit store for anyone passing through KLIA.
Location and Accessibility
Elianto is a beauty and skincare store located in the Kuala Lumpur International Airport (KUL). The store is situated at Level 2, Satellite Building, KLIA. Visitors can easily locate the store by following the signages or using the airport map directory available at the airport.
Kuala Lumpur International Airport is accessible by various modes of transportation. The airport is located 45 kilometers (28 miles) from the KL city center, and visitors can take a taxi, bus, or train to reach the airport. The KLIA Ekspres train is the fastest way to reach the airport from KL Sentral, and it takes approximately 28 minutes. Visitors can also take a taxi or rideshare service to reach the airport, which takes around 50 minutes from the city center.
Elianto is located airside, which means that visitors must have a valid boarding pass to access the store. The store is open from 6 am to 12 am daily, making it convenient for visitors to shop for beauty and skincare products before their flight.
Product Range
Elianto at Kuala Lumpur airport offers a wide range of color cosmetics and skincare products at affordable prices. Their products are enriched with nourishing and soothing botanical extracts, making them gentle on the skin.
Their color cosmetics range includes products for the eyes, lips, and face. They offer a variety of eyeshadow palettes, lipsticks, and blushes in different shades and finishes.
Elianto also offers a range of skincare products that are formulated with natural ingredients. Their skincare range includes products for cleansing, toning, and moisturizing the skin. They also offer face masks that are designed to target specific skin concerns.
In addition to their color cosmetics and skincare products, Elianto also offers fragrances that are perfect for everyday wear. Their fragrances are available in different scents and come in both Eau de Parfum and Eau de Toilette formulations.
Overall, Elianto at Kuala Lumpur airport offers a great selection of affordable and high-quality color cosmetics, skincare, and fragrance products.
Customer Service
Elianto at Kuala Lumpur airport is known for its excellent customer service. The staff is friendly, professional, and always willing to help. If you have any questions or concerns, don’t hesitate to approach one of the customer service representatives.
Elianto also offers an online chat service for customers who prefer to communicate digitally. The chat service is available on their website, and you can chat with a customer service representative in real-time. This is a great option for customers who need immediate assistance or have a quick question.
In addition to their in-person and online customer service, Elianto also has a comprehensive FAQ section on their website. This section covers a wide range of topics, from product information to shipping and returns. If you have a question, chances are you’ll find the answer in the FAQ section.
Overall, Elianto at Kuala Lumpur airport is committed to providing exceptional customer service to all of its customers. Whether you need help in person or online, they’re always available to assist you.
Operating Hours
Elianto at Kuala Lumpur International Airport operates daily from 6:00 AM to 12:00 AM, providing travelers with a convenient shopping experience. The store’s operating hours are subject to change, depending on flight schedules and other factors.
Elianto offers a wide range of cosmetics, skincare, and fragrance products, making it the perfect stop for travelers looking to purchase last-minute gifts or souvenirs. The store’s knowledgeable staff is always available to assist customers with their needs and provide recommendations based on individual preferences.
Travelers should note that operating hours may vary during public holidays and special events. It is advisable to check with the store or the airport’s official website for the latest information on operating hours before visiting. Additionally, customers can take advantage of the store’s online shopping platform, which is available 24/7, to purchase products from the comfort of their homes.
Payment Options
Elianto at Kuala Lumpur International Airport (KUL) accepts various payment options to make it convenient for customers to purchase their products.
Customers can pay using cash, credit cards, and debit cards. The credit cards accepted include Visa, Mastercard, and American Express. The debit cards accepted include Visa and Mastercard.
For customers who prefer to pay using e-wallets, Elianto accepts Boost and Touch ‘n Go e-wallets.
It is important to note that Elianto does not accept foreign currencies. Therefore, customers are advised to exchange their currency to Malaysian Ringgit (MYR) before making any purchases.
Moreover, customers can also earn Enrich Miles when they make purchases at Elianto using their Enrich membership card. Customers can earn 1 Enrich Mile for every MYR 3 spent.
Overall, Elianto at KUL offers a variety of payment options to cater to the needs of their customers.
Return and Refund Policy
Elianto offers a return and refund policy for its products purchased at Kuala Lumpur International Airport (KLIA). The policy states that products can be returned within 14 days of purchase with a valid proof of purchase. The product must be in its original condition and packaging, and the customer must provide a reason for the return.
If the product is defective or damaged, Elianto will offer a full refund or exchange. However, if the customer simply changes their mind or no longer wants the product, a refund will not be given, but an exchange may be possible.
It is important to note that certain products, such as cosmetics and skincare items, may not be eligible for return or exchange due to hygiene reasons. Customers should check with the store staff before making a purchase if they have any concerns about the return and refund policy.
Overall, Elianto’s return and refund policy at KLIA is fair and reasonable, providing customers with the option to return or exchange products in certain circumstances.
Online Shopping Options
Elianto Malaysia offers customers the convenience of online shopping through their website and mobile application. Here are some details about their online shopping options:
Website
Elianto’s website, elianto.biz, offers a wide range of products, including makeup, skincare, and fragrances. Customers can easily browse products by category or use the search bar to find specific items. The website also has a “Sale” section where customers can find discounted products.
Once customers have added items to their cart, they can proceed to checkout and choose from various payment options, including credit card, online banking, and e-wallets. Shipping is available within Malaysia, and orders above RM100 are eligible for free shipping.
Mobile Application
Elianto’s mobile application, available for download on both iOS and Android devices, offers a seamless shopping experience. Customers can browse products, add items to their cart, and proceed to checkout all within the app.
The app also has features such as push notifications for new product launches and promotions, as well as the ability to save items to a wishlist for future purchases. Payment options on the app include credit card and e-wallets.
Overall, Elianto’s online shopping options provide customers with a convenient way to purchase their products from the comfort of their own home.
Promotions and Discounts
Elianto at Kuala Lumpur airport offers a range of promotions and discounts for its customers. One such promotion is the Elianto 10.10 Sale, which offers customers the chance to purchase their favorite products at discounted prices. The sale is exclusively available online and customers can get a free VIP MEMBER CARD with 1x lucky draw entry and a chance to get a free gift from Elianto.
Additionally, customers can take advantage of the Super-Affordable price range of Elianto products, making it an excellent choice for budget-conscious travelers. Moreover, customers can also check the iPrice website for any ongoing promotions and discounts on Elianto products available at Kuala Lumpur airport.
Overall, Elianto at Kuala Lumpur airport offers a range of promotions and discounts for its customers, making it an excellent choice for travelers looking for affordable skincare, body care, and cosmetic products.
Customer Reviews and Ratings
Elianto at Kuala Lumpur Airport has received mixed reviews from customers. While some customers have praised the store for its wide range of makeup products and affordable prices, others have criticized it for its poor customer service and lack of cleanliness.
According to reviews on JobStreet, some employees have complained about the company’s management and work culture. However, these reviews are not necessarily reflective of the quality of the products or services offered by the store.
Overall, Elianto at Kuala Lumpur Airport has an average rating of 3.5 stars on JobStreet. While this rating is not exceptional, it is still indicative of a store that is generally well-regarded by its customers.
If you’re looking to shop for makeup at the airport, Elianto is definitely worth considering. However, be sure to read customer reviews carefully before making a purchase, and don’t hesitate to ask the staff for help if you need it.