Overview of Toys’R’Us at Kuala Lumpur Airport
Toys’R’Us is a well-known toy store chain that has a branch at Kuala Lumpur International Airport (KLIA2). The store is located at Level 2M in the shopping mall area, and it is easily accessible for travelers who are waiting for their flights.
Toys’R’Us at KLIA2 offers a wide range of toys for children of all ages, including action figures, dolls, toy cars, learning toys, soft toys, toddler and baby toys, LEGO, Nerf, and L.O.L Fisher Price. The store also has a variety of children’s products such as strollers, car seats, and baby carriers.
Furthermore, the store provides a happy shopping experience to customers with the biggest selection of toys and children related products priced to offer the best value for money. The store is open daily from 10:00 am to 10:00 pm, making it convenient for travelers to purchase gifts or toys for their children before their flight.
Overall, Toys’R’Us at KLIA2 offers a great shopping experience for travelers and their children.
Location and Accessibility
Toys’R’Us at Kuala Lumpur International Airport is located at Lot L2- 14-17, Level 2, [email protected] Terminal KLIA2, Kuala Lumpur International Airport, 64000 Sepang, Selangor, Malaysia. The store is positioned in a convenient location for travelers to access.
The store is easily accessible from both the domestic and international terminals of the airport. It is located on Level 2 of the [email protected] Terminal KLIA2, which is connected to the airport via a pedestrian walkway. Visitors can reach the store from the airport by taking a short walk from either the domestic or international arrival halls.
Toys’R’Us at Kuala Lumpur International Airport is open daily from 10:00 am to 10:00 pm, making it convenient for travelers who arrive or depart at any time of the day. The store offers a wide range of toys and children-related products at competitive prices, making it an ideal destination for families traveling with kids.
Product Range
Toys’R’Us at Kuala Lumpur International Airport (KLIA) offers a wide range of toys and children’s products for travelers to browse and purchase. From action figures to learning and educational toys, there is something for children of all ages. They also have a variety of toy cars, soft toys, toddler and baby toys, LEGO, Nerf, L.O.L Fisher Price, and more.
The store is stocked with the latest toys from top brands such as Barbie, Hot Wheels, and Star Wars. They also have a range of exclusive toys that can only be found at Toys’R’Us. Customers can choose from a variety of items, including plush toys, board games, puzzles, and more.
Toys’R’Us is committed to providing a happy shopping experience to its customers with the biggest selection of toys and children’s related products priced to offer the best value for money. Whether you are looking for a gift for a child or just want to treat yourself, Toys’R’Us at KLIA has you covered.
Services and Facilities
Customer Service
Toys’R’Us at Kuala Lumpur International Airport (KUL) Terminal 1 offers a variety of customer services to make your shopping experience more enjoyable. The Airport CARE Ambassadors are available to assist you with any questions or concerns you may have. In addition, if you need help with your purchases, the store offers a carry-out service to help you transport your items to your gate.
Gift Wrapping
If you’re looking for a gift for a loved one, Toys’R’Us offers gift wrapping services, making it easy to have your purchase wrapped and ready to go. This service is available for a small fee, and you can choose from a variety of wrapping paper and ribbon options.
Return and Exchange Policy
Toys’R’Us at KUL Terminal 1 has a straightforward return and exchange policy. If you need to return an item, you can do so within 14 days of purchase with a valid receipt. The item must be in its original packaging and in the same condition as when it was purchased. If you need to exchange an item, you can do so within 30 days of purchase with a valid receipt. The item must also be in its original packaging and in the same condition as when it was purchased. Please note that some items may be excluded from this policy, so be sure to check with a store associate if you have any questions.
Operating Hours
Toys’R’Us at Kuala Lumpur International Airport operates from 6am to 12am daily. This means that travelers can visit the store at any time during the day to purchase toys, books, gifts, and other items for themselves or their loved ones.
It’s worth noting that the store’s operating hours are subject to change without prior notice due to unforeseen circumstances such as maintenance work, renovations, or special events. Therefore, it’s advisable to check the store’s website or contact them directly to confirm their current operating hours before visiting.
Overall, Toys’R’Us at Kuala Lumpur International Airport provides a convenient shopping experience for travelers who are looking for a wide range of toys and gifts. With its extended operating hours, travelers can easily fit in a quick visit to the store before their flight.
Online Shopping Options
Toys’R’Us at Kuala Lumpur International Airport (KUL) offers online shopping options for customers who prefer to shop from the comfort of their homes. Customers can visit the official Toys’R’Us Malaysia website and browse through thousands of toys, including bikes, action figures, dolls, toy cars, learning and educational toys, soft toys, toddler and baby toys, LEGO, Nerf, L.O.L Fisher Price, and more.
Toys’R’Us Malaysia offers free delivery on any purchase over RM300. However, selected oversized outdoor items are not eligible for free delivery. Toys’R’Us Malaysia reserves the right to discontinue a free delivery promotion at any time without prior notice and/or to change the amount required for eligibility.
Customers can also choose to collect their online purchases from the Toys’R’Us store located at [email protected] mall. The store is open from 10 am to 10 pm daily. Customers must present their order confirmation email and a valid photo ID to collect their purchases.
Overall, Toys’R’Us at Kuala Lumpur International Airport (KUL) offers convenient online shopping options for customers who prefer to shop from the comfort of their homes.
Safety Measures and Protocols
Toys’R’Us at Kuala Lumpur Airport takes safety measures and protocols seriously to ensure the safety of customers and staff. The store follows all safety guidelines set by the Ministry of Health and National Disaster Management Agency for traveling in the new normal.
The store has implemented the following safety measures:
- Regular cleaning and disinfecting of the store, including high-touch surfaces such as counters, shelves, and toys.
- Providing hand sanitizers at the entrance and throughout the store.
- Limiting the number of customers allowed in the store at one time to ensure social distancing.
- Encouraging customers to wear masks while shopping.
- Staff members are required to wear masks and gloves.
In addition, customers are encouraged to perform COVID-19 self-tests before traveling and update their MySejahtera app with the result of the test. If a customer has developed any symptoms, they are encouraged to isolate and report the symptoms immediately.
Toys’R’Us at Kuala Lumpur Airport is committed to providing a safe shopping experience for all customers.
Special Promotions and Events
Toys’R’Us at Kuala Lumpur Airport regularly offers special promotions and events to provide customers with exciting deals and experiences. These promotions and events are usually advertised on the official Toys’R’Us Malaysia website and social media pages.
Customers can expect to find discounts on various toys and games during seasonal sales and clearance events. Toys’R’Us also offers exclusive deals on popular toy brands such as LEGO, Barbie, and Hot Wheels.
In addition to sales, Toys’R’Us hosts events such as toy launches, meet and greet sessions with popular characters, and interactive play areas for children. These events provide a fun and engaging experience for children and their families.
Customers can stay updated on the latest promotions and events by following Toys’R’Us Malaysia on social media or signing up for their newsletter.
Customer Reviews and Feedback
Toys’R’Us at Kuala Lumpur Airport has received mixed reviews from customers. While some customers have praised the store for its wide range of toys and children’s products, others have criticized the store for its high prices and poor customer service.
According to reviews on Glassdoor, some former employees have complained about the store’s management and work environment. On the other hand, some current employees have praised the store for its friendly work culture and opportunities for growth.
Despite the mixed reviews, Toys’R’Us at Kuala Lumpur Airport remains a popular destination for families traveling with children. Customers appreciate the convenience of being able to purchase toys and children’s products at the airport, and many have praised the store for its clean and well-organized layout.
Overall, while there are some areas for improvement, Toys’R’Us at Kuala Lumpur Airport remains a popular choice for families traveling with children.
Contact Information
Toys’R’Us at Kuala Lumpur Airport is located in [email protected] mall, which is adjacent to the airport’s main terminal building. The store offers a wide range of toys and children-related products at competitive prices.
If you have any questions or concerns about the products or services offered by Toys’R’Us, you can contact their customer service team via phone, email, or social media. The contact information for Toys’R’Us customer service is as follows:
- Phone: +603-5632 4311
- Email: customerservice@toysrus.com.my
- Facebook: https://www.facebook.com/toysrusmy/
- Instagram: https://www.instagram.com/toysrusmy/
The customer service team is available from 9:00 am to 6:00 pm on weekdays and from 9:00 am to 1:00 pm on Saturdays. They are closed on Sundays and public holidays.
In addition to the customer service team, you can also get in touch with Toys’R’Us at Kuala Lumpur Airport by visiting their store in person. The store is open from 10:00 am to 10:00 pm daily, including weekends and public holidays.