Cambodia Angkor Air Overview
Cambodia Angkor Air is the national flag carrier airline of Cambodia, with its corporate headquarters and main hub in Phnom Penh. The airline was founded in 2009 as a joint venture between the Cambodian government and Vietnam Airlines. Cambodia Angkor Air operates flights to 11 countries and popular international & domestic destinations including Cambodia, Sihanoukville, Phnom Penh, Siem Reap, Ho Chi Minh City, Bangkok, and Kuala Lumpur.
The airline’s fleet consists of Airbus A320 and A321 aircraft, as well as ATR 72 turboprop aircraft for regional flights. Cambodia Angkor Air offers two classes of service: Economy Class and Business Class. Economy Class passengers can enjoy complimentary meals and beverages, while Business Class passengers have access to priority check-in, lounge access, and enhanced in-flight amenities.
At Kuala Lumpur International Airport (KLIA), Cambodia Angkor Air operates from Terminal 1. Passengers can check-in for their flights at the airport, or online via the airline’s website. Cambodia Angkor Air also offers a mobile app for convenient booking and flight management.
Overall, Cambodia Angkor Air is a reliable and professional airline that offers affordable flights to a variety of destinations in Southeast Asia. With its modern fleet, comfortable cabins, and friendly service, Cambodia Angkor Air is a great choice for travelers seeking a hassle-free flying experience.
Flight Operations at Kuala Lumpur Airport
Cambodia Angkor Air operates flights from Kuala Lumpur International Airport Terminal 1 (KLIA) to Phnom Penh and Siem Reap. KLIA is Malaysia’s main international airport and is located approximately 45 kilometers from Kuala Lumpur city center. The airport has two main terminals, KLIA and KLIA2, with KLIA being the larger and more modern of the two.
KLIA serves as a hub for many airlines, including Malaysia Airlines, AirAsia, and Cathay Pacific. It has a total of 80 gates and is capable of handling up to 75 million passengers per year. KLIA is equipped with state-of-the-art facilities and technologies, including an automated baggage handling system and a fully automated immigration clearance system.
Cambodia Angkor Air operates flights to Phnom Penh and Siem Reap from KLIA. The airline offers multiple flights per week to both destinations, with flight times ranging from approximately 2 hours to 2 hours and 30 minutes. Cambodia Angkor Air’s flights are operated using Airbus A320 aircraft, which are equipped with comfortable seating and in-flight entertainment systems.
Passengers flying with Cambodia Angkor Air from KLIA are advised to check-in at least two hours prior to their scheduled departure time. The airline offers both online check-in and airport check-in options. Passengers are also advised to ensure that they have all necessary travel documents, including passports and visas, before departing for the airport.
Overall, Cambodia Angkor Air’s operations at KLIA are efficient and reliable, providing passengers with a comfortable and convenient travel experience.
Services Provided
Cambodia Angkor Air provides a range of services to ensure that passengers have a comfortable and enjoyable flying experience. Here are some of the services provided by Cambodia Angkor Air at Kuala Lumpur International Airport:
Check-in
Passengers can check-in for their flights at the airport or online. At the airport, passengers can check-in at the Cambodia Angkor Air counter. The check-in counters open 2 hours before the scheduled departure time and close 45 minutes before the scheduled departure time. Passengers are advised to arrive at the airport at least 2 hours before the scheduled departure time. Online check-in is available from 24 hours to 2 hours before the scheduled departure time. Passengers who have checked in online can print their boarding pass or receive it on their mobile device.
Baggage
Cambodia Angkor Air has a baggage allowance of 20kg for economy class passengers and 30kg for business class passengers. Passengers are advised to check their baggage allowance before packing. Excess baggage fees apply for baggage that exceeds the allowance. Passengers can also purchase additional baggage allowance online or at the airport.
In-flight Services
Cambodia Angkor Air provides in-flight services such as meals, beverages, and entertainment. Economy class passengers are provided with complimentary meals and beverages, while business class passengers are provided with a wider range of meals and beverages. Passengers can also purchase duty-free items on board.
Special Assistance
Cambodia Angkor Air provides special assistance to passengers who require it. Passengers with disabilities, medical conditions, or special needs can request assistance at the time of booking or at least 48 hours before the scheduled departure time. Passengers who require wheelchair assistance can request it at the airport. Cambodia Angkor Air also provides special meals for passengers with dietary requirements.
Overall, Cambodia Angkor Air aims to provide a comfortable and enjoyable flying experience for all passengers.
Customer Experience
Cambodia Angkor Air is a national flag carrier that offers flights to 11 countries, including popular international and domestic destinations. The airline operates from Kuala Lumpur International Airport Terminal 1 (KLIA) and provides a comfortable and convenient travel experience to its customers.
The airline has a good reputation for providing excellent customer service. The staff are professional, friendly, and helpful, and they go out of their way to ensure that passengers have a pleasant experience. The check-in process is smooth, and the airline provides online check-in facilities to save time.
The airline offers a range of in-flight services to make the journey more comfortable and enjoyable. Passengers can choose from a variety of meals and beverages, and the airline provides special meals for those with dietary restrictions. The seats are comfortable, and passengers can enjoy in-flight entertainment, including movies, TV shows, and music.
Overall, Cambodia Angkor Air provides a great customer experience at Kuala Lumpur International Airport. The airline’s commitment to customer satisfaction is evident in the quality of its services and the professionalism of its staff.
Safety Measures
Cambodia Angkor Air takes passenger safety very seriously and has implemented several safety measures to ensure a safe and comfortable journey for all passengers.
Firstly, the airline has implemented a strict cleaning and sanitization protocol for all aircraft before and after each flight. This includes disinfecting all surfaces, such as seats, tray tables, and overhead compartments. Additionally, all passengers are required to wear masks throughout the flight, and hand sanitizers are provided throughout the cabin.
Secondly, the airline has implemented social distancing measures by reducing the number of passengers on each flight. This ensures that passengers can maintain a safe distance from each other and reduces the risk of transmission.
Thirdly, the airline has implemented a contactless check-in process to minimize physical contact between passengers and staff. This includes online check-in and self-service kiosks at the airport.
Finally, the airline has also implemented a policy requiring all staff to undergo regular health checks and wear personal protective equipment (PPE) while on duty.
Overall, Cambodia Angkor Air is committed to providing a safe and comfortable journey for all passengers, and their safety measures reflect their dedication to this goal.
Flight Schedules
Cambodia Angkor Air operates flights from Kuala Lumpur International Airport (KLIA) to Phnom Penh and Siem Reap. The airline operates daily flights from KLIA to Phnom Penh and four weekly flights to Siem Reap.
The flight schedules are subject to change, so it is important to check the airline’s website or KLIA’s official website for the latest updates. Passengers can also check the flight status of Cambodia Angkor Air flights on Yatra.com.
Here are the current flight schedules for Cambodia Angkor Air at KLIA:
KLIA to Phnom Penh
| Flight No. | Departure Time | Arrival Time | Days of Operation |
|---|---|---|---|
| K6 872 | 9:55 AM | 11:25 AM | Daily |
| K6 876 | 6:50 PM | 8:20 PM | Daily |
KLIA to Siem Reap
| Flight No. | Departure Time | Arrival Time | Days of Operation |
|---|---|---|---|
| K6 874 | 9:50 AM | 11:20 AM | Monday, Wednesday, Friday, Sunday |
Passengers are advised to arrive at KLIA at least two hours before the scheduled departure time to complete check-in and security procedures. It is also recommended to check the baggage allowance and prohibited items before packing for the flight.
In case of flight delays or cancellations, passengers can contact Cambodia Angkor Air’s customer service or KLIA’s customer service for assistance.
Ticket Booking and Check-In Procedures
When flying with Cambodia Angkor Air from Kuala Lumpur Airport, passengers have several options for booking their tickets. They can book their tickets online through the Cambodia Angkor Air website using a credit card. The website also offers a variety of ancillary services, such as extra baggage, preferred seat options, and meal options.
Alternatively, passengers can book their tickets through a travel agent or by visiting the Cambodia Angkor Air ticket office at the airport. It is recommended that passengers book their tickets in advance to ensure availability and to take advantage of any promotions or discounts.
For check-in procedures, Cambodia Angkor Air offers both web check-in and self-service kiosks at the airport. Passengers can check-in online up to 24 hours before their flight departure time by visiting the Cambodia Angkor Air website and following the prompts. This is a convenient option for those who want to avoid long lines at the airport.
For those who prefer to check-in at the airport, self-service kiosks are available in the departure area. Passengers can use the kiosks to print their boarding pass and select their seats. It is important to note that the kiosks are only available for passengers who have not checked any baggage.
For passengers who have checked baggage, they can proceed to the Cambodia Angkor Air check-in counter to drop off their baggage and receive their boarding pass. It is recommended that passengers arrive at the airport at least 2 hours before their flight departure time to allow for enough time to check-in and clear security.
In conclusion, Cambodia Angkor Air offers several options for ticket booking and check-in procedures for passengers flying from Kuala Lumpur Airport. Passengers can book their tickets online, through a travel agent, or at the airport ticket office. For check-in, passengers can use web check-in or self-service kiosks, or proceed to the check-in counter for those who have checked baggage.
Baggage Policies
When flying with Cambodia Angkor Air from Kuala Lumpur International Airport, it’s important to be aware of their baggage policies to avoid any unexpected fees or issues. Here’s what you need to know:
Checked Baggage
Cambodia Angkor Air allows passengers to check one or two pieces of baggage, depending on the fare type. For Economy class, each piece of checked baggage must not exceed 23 kg in weight and 158 cm in total dimension (length + width + height). For Business class, each piece of checked baggage must not exceed 32 kg in weight and 158 cm in total dimension.
Carry-On Baggage
Passengers are allowed to bring one piece of carry-on baggage and one personal item, such as a purse or laptop bag. The maximum weight for carry-on baggage is 7 kg, and the total dimension (length + width + height) must not exceed 115 cm.
Excess Baggage
If your baggage exceeds the weight or dimension limits, you’ll need to pay an excess baggage fee. The fee varies depending on the route and the excess weight or dimension of the baggage. It’s recommended to check with Cambodia Angkor Air for the most up-to-date excess baggage fees.
Prohibited Items
Certain items are not allowed in checked or carry-on baggage, including explosives, flammable materials, and sharp objects. It’s important to check Cambodia Angkor Air’s prohibited items list before packing to avoid any issues at the airport.
By following Cambodia Angkor Air’s baggage policies, you can ensure a smooth and hassle-free travel experience from Kuala Lumpur International Airport.
In-Flight Amenities
Cambodia Angkor Air provides a range of in-flight amenities to make your journey comfortable and enjoyable. Here are some of the amenities you can expect on your flight:
- Meals: Depending on the duration of your flight, you will be served a complimentary meal or snack. The airline offers a variety of meals, including vegetarian and special meals for passengers with dietary restrictions. You can also purchase additional snacks and drinks during your flight.
- Entertainment: Each seat is equipped with a personal entertainment system, offering a range of movies, TV shows, music, and games to keep you entertained throughout your flight.
- Comfort: Cambodia Angkor Air’s aircraft are designed with your comfort in mind. The seats are spacious and comfortable, and the cabin is pressurized to reduce the effects of altitude. Blankets and pillows are also provided to help you relax and get some rest during your flight.
- Wi-Fi: Stay connected during your flight with the airline’s in-flight Wi-Fi service. You can purchase a Wi-Fi package to access the internet and stay in touch with friends, family, and colleagues.
- Magazines: The airline provides a selection of magazines for you to read during your flight, including travel, lifestyle, and business publications.
Overall, Cambodia Angkor Air offers a range of in-flight amenities to make your journey comfortable and enjoyable. Whether you’re travelling for business or pleasure, you can expect a pleasant and relaxing flight experience with Cambodia Angkor Air.
Frequent Flyer Program
Cambodia Angkor Air offers a frequent flyer program called AngkorWards, which rewards loyal customers with various benefits. Members can earn miles by flying with Cambodia Angkor Air or any of its partner airlines, including Vietnam Airlines and Lao Airlines.
There are four tiers of membership: Blue, Silver, Gold, and Platinum. Each tier offers different benefits, such as priority check-in, free baggage allowance, lounge access, and bonus miles.
To join the program, customers can sign up online or at any Cambodia Angkor Air ticketing office. Members can manage their account, track their miles, and redeem rewards through the AngkorWards website.
It’s worth noting that miles earned with AngkorWards expire after 36 months, so members should be sure to redeem their rewards before they expire. Additionally, the program does not offer any status match or challenge opportunities.
Overall, the AngkorWards program is a great way for frequent flyers to earn rewards and enjoy exclusive benefits while flying with Cambodia Angkor Air and its partner airlines.
Partnerships and Codeshares
Cambodia Angkor Air has established partnerships with several airlines, allowing passengers to travel to more destinations with ease. The airline has codeshare agreements with Vietnam Airlines, All Nippon Airways, T’way Airlines, and Lao Airlines. These agreements allow passengers to book flights on these airlines through Cambodia Angkor Air, providing them with a seamless travel experience.
In addition to codeshare agreements, Cambodia Angkor Air has also established partnerships with other companies to provide passengers with additional services. For example, the airline has partnered with hotels in Siem Reap to offer discounted rates to passengers who book flights and accommodations together.
Cambodia Angkor Air also works closely with travel agencies to offer custom tour packages to passengers. These packages typically include flights, accommodations, and tours of popular tourist destinations in Cambodia and other nearby countries.
Overall, Cambodia Angkor Air’s partnerships and codeshare agreements provide passengers with a wider range of travel options and a more seamless travel experience. The airline’s commitment to providing high-quality services to its passengers has helped it establish itself as a leading airline in the region.
Contact Information
If you need to get in touch with Cambodia Angkor Air at Kuala Lumpur International Airport, there are a few ways to do so. Here is the contact information you need:
Airport Contact Information
Cambodia Angkor Air operates at KLIA2, which is the low-cost carrier terminal at Kuala Lumpur International Airport. The airport’s address is:
- Jalan KLIA 2/1, 64000 KLIA, Sepang, Selangor, Malaysia
You can reach the airport by car, bus, or train. There are also several parking options available if you are driving.
Cambodia Angkor Air Contact Information
You can contact Cambodia Angkor Air directly if you have any questions or concerns about your flight. Here is the contact information for their Kuala Lumpur office:
- Address: L3-15, Level 3, Gateway@KLIA2, Terminal KLIA2, KL International Airport, Jalan KLIA 2/1, 64000 KLIA, Sepang, Selangor, Malaysia
- Phone: +603 8787 3800
- Email: info@cambodiaangkorair.com
You can also contact Cambodia Angkor Air through their website or social media channels. They are active on Facebook, Twitter, and Instagram.
Customer Service
If you have any questions or concerns about your flight, you can contact Cambodia Angkor Air’s customer service department. They are available 24/7 and can assist you with everything from booking to baggage.
Here is the contact information for their customer service department:
- Phone: +855 23 666 033
- Email: info@cambodiaangkorair.com
If you are calling from outside Cambodia, you can use their international toll-free number: +1 855 789 0368.
That’s all the contact information you need for Cambodia Angkor Air at Kuala Lumpur International Airport. If you have any questions or concerns, don’t hesitate to reach out to them. They are always happy to help.