Charles & Keith: Overview at Kuala Lumpur Airport
Charles & Keith is a renowned fashion brand that specializes in women’s shoes, bags, belts, and wallets. Established in 1996, the brand has become synonymous with trendy style and quality assurance. Charles & Keith has a store at Kuala Lumpur International Airport (KLIA) in Malaysia.
At the KLIA store, travelers can find an extensive selection of fashionable products that cater to the modern, sophisticated urban women. The store is located in the Public Satellite Building at Level 2 and is open to all passengers and visitors.
The store’s design is sleek and modern, with a minimalist aesthetic that showcases the brand’s products. The store’s staff is friendly and knowledgeable, and they are always ready to assist customers with their purchases.
Overall, Charles & Keith at KLIA is a great place to shop for fashionable and trendy women’s shoes, bags, belts, and wallets. Whether you are a traveler or a local, you will find something that suits your style and needs at this store.
Brand History and Evolution
Charles & Keith started as a small shoe store in Singapore in 1996. The brand quickly gained popularity for its trendy and affordable footwear. Today, Charles & Keith has expanded its product line to include bags, accessories, and apparel for women and kids.
The brand’s success is attributed to its ability to adapt to changing market trends and consumer preferences. Charles & Keith’s commitment to quality and affordability has also helped it maintain its loyal customer base.
Over the years, Charles & Keith has evolved its branding strategy to stay relevant in the highly competitive fashion industry. The brand’s logo has undergone several changes, with the current logo featuring a minimalist design that reflects the brand’s modern and sophisticated image.
Charles & Keith’s branding strategy also includes collaborations with fashion influencers and designers, as well as sponsoring fashion events. These initiatives help the brand stay connected with its target audience and reinforce its position as a fashion authority.
Overall, Charles & Keith’s brand history and evolution is a testament to its ability to adapt and innovate in a constantly changing industry.
Product Range
Charles & Keith at Kuala Lumpur International Airport offers a wide range of trendy and fashionable footwear, bags, belts, and wallets. The brand is known for its attention to design and quality assurance.
The store’s product range includes shoes for women and kids, such as flats, heels, sandals, and sneakers. They also offer a variety of bags, including handbags, crossbody bags, and tote bags. In addition, the store has a selection of belts and wallets that complement their footwear and bag collections.
Customers can find products made from various materials, including leather, synthetic leather, and fabric. The store’s product range is updated regularly to keep up with the latest fashion trends.
Overall, Charles & Keith at Kuala Lumpur International Airport provides a convenient and stylish shopping experience for travelers looking for fashionable footwear and accessories.
Store Location and Operation Hours
Charles & Keith has a physical store located at Kuala Lumpur International Airport (KUL). The store is situated at Lot SATP G05, Passenger Level, Level 1 South Zone (Gate 31 – Gate 37) Satellite Building.
The store offers a wide range of luxury shoes, bags, and accessories for women. Whether you’re looking for a stylish handbag or a pair of comfortable yet chic shoes, you can find it at Charles & Keith. Additionally, the store also offers a range of travel accessories such as passport holders, luggage tags, and travel pouches.
The store is open daily from 6:00 am to 12:00 am, making it convenient for travelers to shop at any time. Charles & Keith at KUL is operated by Valiram, a leading luxury retailer in Southeast Asia.
Overall, Charles & Keith at KUL is a great option for travelers looking to purchase high-quality fashion accessories before their flight.
Shopping Experience
Charles & Keith at Kuala Lumpur International Airport (KLIA) offers a trendy and stylish shopping experience for fashion-conscious travelers. The store is located at the Arrival Hall (Level 2) and is easily accessible for both domestic and international passengers.
The store offers a wide range of fashion accessories and apparel, including shoes, bags, belts, and wallets. The products are displayed in an organized and visually appealing manner, making it easy for customers to browse and find what they are looking for.
The staff at Charles & Keith are friendly and knowledgeable, and they are always ready to assist customers with any questions or concerns they may have. Additionally, the store offers a convenient tax-free shopping service for international travelers, making it a popular destination for tourists and business travelers alike.
Overall, the shopping experience at Charles & Keith at KLIA is top-notch, and the store is a must-visit for anyone looking for trendy and stylish fashion accessories and apparel.
Customer Service
Charles & Keith is committed to providing the best customer service to its customers. The company has a dedicated team of customer service representatives who are available to assist customers with any queries or concerns. Customers can contact the customer service team via phone, email or live chat.
The company also offers a hassle-free return policy. Customers can return products within 30 days of purchase for a full refund or exchange. The company also offers free shipping on all orders above a certain amount.
In addition, the Charles & Keith store at Kuala Lumpur International Airport offers a personal shopping service. Customers can make an appointment with a personal shopper who will assist them with selecting the perfect pair of shoes or accessories. This service is free of charge and is available to all customers.
Overall, Charles & Keith is committed to providing exceptional customer service to its customers. The company’s customer service team is always available to assist customers with any queries or concerns, and the company’s hassle-free return policy and personal shopping service make shopping at Charles & Keith a truly enjoyable experience.
Payment Options
When shopping at Charles & Keith at Kuala Lumpur International Airport (KUL), customers have several payment options to choose from. The store accepts cash, credit cards, and mobile payments.
Cash
Customers who prefer to pay with cash can do so at Charles & Keith. There is no minimum purchase amount required for cash payments.
Credit Card
Charles & Keith accepts several major credit cards, including MasterCard, Visa, and American Express. Customers can complete their transaction quickly and securely with their credit card.
Mobile Payment
For customers who prefer to pay with their mobile device, Charles & Keith accepts several mobile payment options. These include ipay88, E-wallet, Atome, Bitcoin, Ethereum, and Tether. Customers can choose the payment method that works best for them.
Overall, Charles & Keith at Kuala Lumpur International Airport (KUL) offers several convenient payment options for customers. Whether you prefer to pay with cash, credit card, or mobile payment, you can complete your transaction quickly and easily.
Return and Exchange Policy
Charles & Keith offers a hassle-free return and exchange policy for customers who are not satisfied with their purchase. Customers can return the product within 30 days of receiving their order. The product must be in its original condition, with all tags attached, and accompanied by the original receipt.
To initiate a return or exchange, customers can email the customer service team at [email protected] with the subject title: Return/Exchange Request – Order Number. The customer service team will guide customers through the returns process, including providing a Return & Exchange form to be filled out and included in the package.
If the product received is defective or incorrect, the return shipping will be free of charge. However, if the product is returned due to a change of mind, the customer will be responsible for the return shipping cost. Once the product is received and inspected, the refund will be processed within 7 to 14 business days.
Overall, Charles & Keith’s return and exchange policy is customer-friendly and ensures a smooth and easy process for customers who wish to return or exchange their purchase.
Promotions and Discounts
Charles & Keith at Kuala Lumpur International Airport offers various promotions and discounts for travelers. These promotions are valid only at the Charles & Keith store at the airport, unless stated otherwise. Customers are not allowed to adjust previous purchases or make cancellations or changes to an order once it has been placed.
The store reserves the right to modify or terminate the promotion if it becomes technically compromised. Customers can check for ongoing promotions and discounts on the Charles & Keith website or social media pages.
Customers can also sign up for the Charles & Keith newsletter to receive updates on the latest promotions and discounts. The store occasionally offers exclusive discounts to newsletter subscribers. Additionally, customers can use Charles & Keith promo codes to avail of discounts on their purchases.
It is important to note that these promotions and discounts are subject to terms and conditions. Customers are encouraged to read and understand the terms and conditions before availing of any promotion or discount.
Traveler’s Privileges
As a traveler passing through Kuala Lumpur International Airport, you can enjoy some exclusive privileges while shopping at the Charles & Keith store.
Firstly, tourists can avail of a 10% discount on their purchases with a minimum spend of RM400. This offer is valid for all tourists, regardless of their country of origin.
Additionally, if you are a member of the airport’s loyalty program, you can earn points for every purchase made at the store. These points can be redeemed for rewards such as discounts, airport lounge access, and more.
Furthermore, the store offers a tax-free shopping option for international travelers, making it an even more attractive shopping destination.
Overall, as a traveler, you can enjoy a range of exclusive privileges when shopping at the Charles & Keith store at Kuala Lumpur International Airport.
Online Shopping Options
Charles & Keith offers a convenient online shopping option for customers who are unable to visit their physical stores. The official CHARLES & KEITH website provides a wide range of women’s and kids’ fashion, including bags, shoes, and accessories.
Customers can check out the new arrivals and place orders online. The website offers free standard delivery on all orders above RM250, making it an attractive option for those who want to avoid the hassle of shopping in person.
The website also offers a user-friendly interface, making it easy to browse through their collection and filter by category, size, color, and price. The website accepts various payment methods, including credit cards, debit cards, and e-wallets.
Overall, the online shopping option provided by Charles & Keith is a convenient and reliable way for customers to purchase their products without leaving their homes.
Customer Testimonials
Customers have consistently praised Charles & Keith for their trendy and stylish footwear. One customer, Sarah, raves about the quality of the products, saying, “The shoes are not only stylish but also very comfortable to wear. I can wear them all day without feeling any discomfort.” Another customer, John, commends the store’s excellent customer service, saying, “The staff at Charles & Keith are always very friendly and helpful. They go out of their way to make sure that I find the perfect pair of shoes.”
Many customers also appreciate the convenience of having a Charles & Keith store at Kuala Lumpur International Airport. As one traveler, Mary, notes, “I was in a rush to catch my flight, but I needed a new pair of shoes. Luckily, I stumbled upon the Charles & Keith store, and they had exactly what I was looking for. I was able to make my purchase quickly and still catch my flight on time.”
Overall, customers are consistently satisfied with the quality of products and customer service at Charles & Keith at Kuala Lumpur International Airport.