Overview of Empress Hotel Sepang
Empress Hotel Sepang is a 3-star hotel located in the heart of Sepang, Malaysia. The hotel offers 320 rooms and is situated near the Sepang International Circuit and MesaMall.
The hotel features an outdoor pool, restaurant, and free parking. Guests can enjoy free WiFi, air conditioning, and an airport shuttle service. The Angsana Coffee House serves international cuisine for breakfast, lunch, and dinner.
Empress Hotel Sepang is a suburban hotel in Bandar Baru Salak Tinggi, with a 6.6/10 rating on Hotels.com. The hotel has received mixed reviews, with some guests praising its convenient location and friendly staff, while others have criticized its cleanliness and outdated facilities.
Overall, Empress Hotel Sepang is a decent choice for travelers who are looking for an affordable hotel in the Sepang area.
Location and Accessibility
The Empress Hotel Sepang is strategically located in Medan 88, Bandar Baru Salak Tinggi, which is just 8 minutes away from the Kuala Lumpur International Airport (KLIA). The hotel’s location offers easy accessibility to the North South Expressway and the Kesas/Elite Highway, making it a convenient choice for travelers.
The hotel’s proximity to the airport makes it an ideal choice for travelers who need to catch early morning or late night flights. The hotel also offers a complimentary shuttle service to and from the airport, which adds to the convenience of its guests.
In addition, the hotel is located near several tourist attractions, including the Sepang International Circuit, the Mitsui Outlet Park, and the Xiamen University Malaysia. The hotel’s central location also makes it easy for guests to explore the city’s many shopping and dining options.
Overall, the Empress Hotel Sepang’s location and accessibility make it an excellent choice for both business and leisure travelers alike.
Accommodation and Room Types
Empress Hotel Sepang offers comfortable and affordable accommodation for travelers. The hotel has a total of 324 rooms, which are divided into several categories. Each room is equipped with modern amenities and furnishings to ensure a pleasant stay.
The room types available at Empress Hotel Sepang include Standard, Deluxe, and Family Rooms. Standard rooms come with a choice of either a queen-size bed or twin beds. Deluxe rooms offer more space and come with a king-size bed. Family rooms are ideal for families or groups, as they come with two queen-size beds.
All rooms are air-conditioned and come with a private bathroom, a flat-screen TV, a minibar, and a safety deposit box. Guests can also enjoy complimentary Wi-Fi access in their rooms and throughout the hotel.
In addition to the standard amenities, Deluxe and Family Rooms also come with a seating area and a bathtub. Guests staying in Deluxe and Family Rooms can also enjoy complimentary access to the hotel’s fitness center and outdoor swimming pool.
Overall, Empress Hotel Sepang offers comfortable and affordable accommodation for travelers visiting the Sepang area.
Amenities and Facilities
Dining Options
Empress Hotel Sepang offers guests a variety of dining options to choose from. The Angsana Coffee House serves an array of international dishes with the convenience of room service. Guests can also enjoy light snacks and refreshing drinks at the Lobby Lounge.
Fitness and Recreation Facilities
For those who want to stay active during their stay, Empress Hotel Sepang has a fitness center equipped with treadmills, stationary bikes, and weights. Guests can also take a dip in the hotel’s outdoor swimming pool or relax in the sauna after a long day.
Overall, Empress Hotel Sepang provides guests with a comfortable stay with all the necessary amenities.
Customer Service
Empress Hotel Sepang offers satisfactory customer service to its guests. Guests have reported that the hotel staff is friendly and accommodating. The hotel’s front desk is available 24/7 and is always ready to assist guests with their needs.
The hotel’s housekeeping staff is also efficient and prompt in attending to guests’ requests. They ensure that the rooms are clean and well-maintained. Guests have reported that their rooms were cleaned daily, and fresh towels and linens were provided regularly.
The hotel also provides a shuttle service to the nearby KLIA and KLIA2 airports, which is convenient for guests who need to catch an early flight. The shuttle service is available for a fee, and guests are advised to book in advance.
Overall, Empress Hotel Sepang provides satisfactory customer service to its guests. The staff is friendly and accommodating, and the hotel’s facilities are well-maintained. Guests can expect a comfortable and hassle-free stay at the hotel.
Booking and Reservations
Online Booking
Empress Hotel Sepang offers online booking through various third-party platforms such as Booking.com, Reservations.com, and Guest Reservations. These platforms provide a seamless and secure way to book a room at the hotel. Guests can easily compare prices, room types, and availability on these platforms. It is recommended to book in advance to get the best deals and ensure room availability.
Direct Booking
For guests who prefer to book directly with the hotel, Empress Hotel Sepang offers a direct booking option through their official website. This option allows guests to directly communicate with the hotel staff and customize their stay according to their preferences. The hotel offers various promotions and packages for direct bookings. Guests can also contact the hotel directly through phone or email for any inquiries or special requests.
Overall, whether booking online or directly, guests can expect a hassle-free and professional booking experience with Empress Hotel Sepang.
Nearby Attractions
Empress Hotel Sepang is situated in a prime location, conveniently located near several notable attractions. The hotel is just 3.2 miles away from the Sepang International Circuit, which hosts the Malaysian Grand Prix and other motorsports events throughout the year.
If you’re looking for some retail therapy, Mitsui Outlet Park KLIA and Mitsui Outlet Park Klia Sepang are both within a 5-mile radius from the hotel. These shopping centers offer a variety of local and international brands at affordable prices.
For those interested in cultural and religious sites, the Masjid Jamek Sultan Hisamuddin is just a short drive away. This mosque is known for its stunning architecture and intricate details.
If you’re looking to explore the natural beauty of the area, Bukit Melati Nilai is a popular spot for hiking and picnicking. This hill offers panoramic views of the surrounding area and is a great place to unwind and relax.
Overall, Empress Hotel Sepang is the perfect base to explore all that the area has to offer. With a variety of attractions nearby, there’s something for everyone to enjoy.
Reviews and Ratings
Empress Hotel Sepang has received mixed reviews from guests. While some guests have praised the hotel’s cleanliness and location, others have expressed dissatisfaction with the service and amenities.
According to TripAdvisor, the hotel has an average rating of 3 out of 5 stars, based on 389 reviews. Guests have rated the hotel’s location, cleanliness, and service as average, while the value was rated as good.
Some guests have praised the hotel’s proximity to the airport and its affordable rates. However, others have expressed disappointment with the hotel’s outdated decor and limited amenities, such as the lack of a swimming pool or gym.
Overall, Empress Hotel Sepang may be a suitable option for travelers looking for an affordable hotel close to the airport. However, guests should be aware of the mixed reviews and may want to consider other options if they are looking for a more luxurious or upscale experience.
Policies and Guidelines
Empress Hotel Sepang has several policies and guidelines in place to ensure a comfortable and safe stay for all guests. Here are some important ones to keep in mind:
Check-In and Check-Out
Check-in time at Empress Hotel Sepang is 3:00 PM, and check-out time is 12:00 PM. Early check-in and late check-out may be available upon request, but are subject to availability and additional fees.
Children’s Policies
Children under the age of 12 can stay at Empress Hotel Sepang for free if they use existing bedding. Extra beds are available for an additional charge. Children aged 12 and above are considered adults, and an extra bed is required for them.
Smoking Policy
Empress Hotel Sepang is a non-smoking hotel. Smoking is not allowed in any of the rooms or public areas. Guests who violate this policy may be subject to a cleaning fee.
Pet Policy
Pets are not allowed at Empress Hotel Sepang. Only service animals are permitted.
Payment Policy
Empress Hotel Sepang accepts cash and credit cards as forms of payment. A valid credit card is required at check-in for incidental charges. Guests may also be required to provide a cash deposit.
Other Policies
Other policies and guidelines at Empress Hotel Sepang include:
- No parties or events are allowed in the rooms or public areas.
- Quiet hours are enforced from 10:00 PM to 7:00 AM.
- The hotel is not responsible for lost or stolen items.
- Guests are responsible for any damages caused to the room or hotel property during their stay.
Contact Information
Empress Hotel Sepang is located at Jalan ST1C/7, Medan 88, Bandar Baru Salak Tinggi, 43900 Sepang, Malaysia. For reservations or general inquiries, guests can contact the hotel by phone at +603 8706 9999 or by email at info@empresshotel.com.my. The hotel’s website is also available for online bookings and additional information.
For guests who require airport shuttle service, the hotel offers a complimentary shuttle to and from KLIA and klia2. Guests can arrange for shuttle service by contacting the hotel directly.
In addition to the hotel’s main contact information, guests can also find the hotel’s location and contact details on various travel and booking websites such as Booking.com and TripAdvisor. These websites may also provide additional information such as guest reviews, photos, and amenities offered by the hotel.