Overview of F.O.S at Kuala Lumpur Airport
F.O.S is a well-established clothing retail chain in South East Asia that specializes in affordable quality apparel. At Kuala Lumpur Airport, F.O.S offers a wide range of clothing options for men, women, and children. The store is located in the public area of the airport, making it easily accessible to travelers and visitors.
The store features its own label designs, as well as international renowned brands at a fraction of the original retail price. This makes F.O.S a popular choice for travelers looking for affordable and stylish clothing options. The store also offers a variety of accessories, such as bags, hats, and sunglasses.
F.O.S at Kuala Lumpur Airport is known for its friendly and helpful staff, who are always ready to assist customers with their shopping needs. The store is open daily from 7 am to 11 pm, making it convenient for travelers with different flight schedules. Overall, F.O.S at Kuala Lumpur Airport is a great place to shop for affordable and stylish clothing options while waiting for your flight.
Location and Operating Hours
Exact Location
F.O.S is a clothing store located at Kuala Lumpur International Airport (KUL) in the Terminal 2 Departure Hall. The store is situated near the boarding gates and can be easily spotted by the bright and colorful signage.
Operating Hours
F.O.S is open daily from 7:00 AM to 11:00 PM. These operating hours may vary depending on flight schedules and airport regulations. However, the store typically opens early enough to accommodate travelers with early morning flights and closes late enough for those with late-night departures.
It is advisable to check with the airport or F.O.S customer service for any changes in operating hours. The store is closed on certain public holidays, so it is important to plan accordingly.
Overall, F.O.S at KUL provides a convenient shopping option for travelers looking for trendy and affordable clothing. With its prime location and flexible operating hours, F.O.S is a great place to stop by before your flight.
Available Services
F.O.S at Kuala Lumpur Airport offers a range of services to ensure a comfortable and convenient travel experience.
Shopping Options
F.O.S provides a variety of clothing options for both men and women. The store offers a range of casual and formal wear, including t-shirts, jeans, dresses, and more. Customers can also find accessories such as bags, shoes, and jewelry.
Dining Options
There are several dining options available at Kuala Lumpur Airport, including fast food chains, cafes, and restaurants. Passengers can enjoy a variety of local and international cuisines, including Malaysian, Chinese, Indian, and Western. Some of the popular dining options include Starbucks, KFC, and Burger King.
In addition to shopping and dining, Kuala Lumpur Airport offers a range of other services such as baggage handling, ATM machines, and currency exchange. Passengers can also find medical services, prayer rooms, and shower facilities. Overall, F.O.S at Kuala Lumpur Airport provides a convenient and comfortable shopping experience for travelers.
Customer Experience
Customer Reviews
According to recent customer reviews on SKYTRAX, Kuala Lumpur International Airport (KLIA) received mixed feedback from travelers regarding their overall experience. Some customers praised the airport’s cleanliness, seating, and food options. However, others reported long queuing times and poor staff service.
Customer Services
Malaysia Airports has been upgrading the airport’s passenger experience by implementing new technology, such as biometric-enabled self-service touchpoints, to enhance the airport’s customer services. Malaysia Airlines also won the Best Customer Experience Award in 2021, which reflects their commitment to providing exceptional customer support throughout the COVID-19 pandemic.
Overall, KLIA’s customer experience seems to be a mixed bag, with some customers having positive experiences while others have reported issues with queuing times and staff service. However, with Malaysia Airports’ ongoing efforts to improve customer services, it is hoped that the airport’s customer experience will continue to improve in the future.
Safety Measures
Kuala Lumpur International Airport (KLIA) has implemented a range of safety measures to ensure the safety of passengers and staff. These measures comply with the Standard Operating Procedures (SOPs) set by the Ministry of Health and National Disaster Management Agency.
Passengers are required to wear face masks at all times while inside the airport and maintain social distancing. Hand sanitizers are also readily available throughout the airport.
In addition, KLIA has implemented enhanced cleaning and disinfection protocols for all high-touch areas such as counters, handrails, and elevators. The airport has also installed thermal scanners to screen passengers for high body temperatures.
KLIA has also taken measures to ensure the safety of its staff. Airport staff are required to wear personal protective equipment (PPE) and undergo regular health screenings.
Overall, KLIA has taken a proactive approach to ensure the safety of passengers and staff during these challenging times.
Contact Information
For any general inquiries, complaints, or lost property issues, passengers can contact Kuala Lumpur International Airport (KLIA) using the following contact details:
- Airport Address: 43900 Sepang, Selangor Darul Ehsan, Malaysia
- Tel: +603 8777 8888 (24×7, Passenger Services & Flight Information)
- Tel: +603 8776 4312 (Lost & Found)
- Fax: +603 8777 7778 (HQ)
- Email: [email protected]
Passengers can also chat online with customer service personnel at https://care.malaysiaairports.com.my/chat.
For flight information, passengers can visit the Departures page on the KLIA website at https://airports.malaysiaairports.com.my/flight-information/departures.
For information about F&B outlets at KLIA, including which outlets are open and which are closed due to COVID-19 restrictions, passengers can visit https://airports.malaysiaairports.com.my/covid-information/fb-outlets.
Passengers can also find additional information about KLIA on the KLIA.Info website at https://klia.info/.
Future Developments
Kuala Lumpur International Airport is constantly expanding and upgrading to meet the growing demands of air travel. Here are some of the future developments planned for the airport:
- KLIA Aeropolis: This airport city project will transform the future of Malaysian aviation. Leveraging on the Kuala Lumpur International Airport’s available capacity, KLIA Aeropolis will cater up to 140 million passengers per annum with a potential 4th runway. The project will feature a free trade zone, logistics and warehousing hub, aviation and aerospace park, and a lifestyle and business hub.
- Merdeka 118: The Merdeka 118 development features the PNB 118, a 118-storey, 644-metre megatall skyscraper. The tower will be the tallest building in Southeast Asia and the fourth tallest in the world when completed. It will include a luxury hotel, residential units, and commercial space.
- Runway Sustainability Master Plan: The master plan is a vital framework in ensuring the continuous safety of flight operations at KUL. The third runway (Runway 3) at Kuala Lumpur International Airport is now fully rehabilitated after undergoing comprehensive maintenance works under the KUL Runway Sustainability Master Plan.
These developments will enhance the airport’s capacity, improve the passenger experience, and contribute to the growth of the aviation industry in Malaysia.