Overview of FELANCY at Kuala Lumpur Airport
FELANCY is a lingerie brand that has been in the market since 1987. The brand is committed to producing comfortable and high-quality lingerie for women in Malaysia. FELANCY has a retail outlet at Kuala Lumpur International Airport (KUL) that caters to the needs of travelers.
The FELANCY store at KUL offers a wide range of lingerie products, including bras, panties, sleepwear, and accessories. The store has a modern and elegant design that creates a comfortable and inviting shopping experience for customers.
FELANCY at KUL is conveniently located in the shopping area of the airport, making it easily accessible for travelers. The store provides excellent customer service, with knowledgeable staff who are always ready to assist customers with their needs.
In summary, FELANCY at Kuala Lumpur Airport is a great place to shop for high-quality and comfortable lingerie products. The store offers a wide range of products, excellent customer service, and a convenient location for travelers.
Location and Accessibility
Kuala Lumpur International Airport (KUL) is located 45 kilometers (28 miles) from the KL city center. The airport is situated at the top of the southern corridor of Peninsular Malaysia, bordering the states of Selangor and Negeri Sembilan. It is well-connected to the rest of the country through a good transportation network.
For travelers with disabilities, the airport provides special assistance services that include ramps, elevators, restrooms, telephones, and other facilities that are easily accessible. Terminal 1 offers attention and care to disabled guests and those needing special assistance.
To reach the airport, travelers can use various modes of transportation, including taxis, buses, trains, and private cars. The airport is easily accessible by road, and there are several parking options available for those who want to drive to the airport.
Overall, Kuala Lumpur International Airport is a well-located and easily accessible airport that offers a wide range of services and facilities for travelers with disabilities.
Product Range
Felancy at Kuala Lumpur Airport offers a wide range of affordable and high-quality women’s lingerie and bras. From everyday T-shirt bras to glamorous lace bras, Felancy has something for every occasion. Their collection is made from high-quality materials, ensuring the best possible comfort and support.
In addition to bras, Felancy also offers a variety of lingeries, including panties, sleepwear, and shapewear. Their products come in different sizes and styles, catering to different preferences and needs.
Felancy’s commitment to producing comfortable clothing worn by women in Malaysia is reflected in their product range. Customers can choose from a variety of colors and designs, ensuring that they find something that suits their style and personality.
Overall, Felancy at Kuala Lumpur Airport provides a great selection of women’s lingerie and bras that are both affordable and high-quality. Whether you’re looking for something comfortable for everyday wear or something more glamorous for a special occasion, Felancy has got you covered.
Customer Experience
FELANCY at Kuala Lumpur Airport is dedicated to providing customers with a comfortable and enjoyable shopping experience. The store offers a wide range of affordable women’s bras and lingerie, made from high-quality materials, ensuring customers get the best possible comfort and support.
The store’s friendly and knowledgeable staff are always available to assist customers with any questions or concerns they may have. FELANCY also offers a hassle-free return policy, allowing customers to exchange or return items with ease.
In addition, FELANCY provides a seamless online shopping experience, allowing customers to browse and purchase products from the comfort of their own homes. The website is easy to navigate, and orders are processed quickly and efficiently.
Overall, FELANCY at Kuala Lumpur Airport is committed to providing customers with exceptional service and high-quality products, making it the go-to destination for women’s bras and lingerie.
Store Design and Layout
FELANCY at Kuala Lumpur Airport boasts a modern and sleek store design that is both inviting and easy to navigate. The store’s layout is carefully planned to optimize the shopping experience for customers.
The store’s interior features a minimalist design with clean lines and a neutral color palette that creates a calm and sophisticated ambiance. The lighting is well-balanced, highlighting the products without being too bright or harsh. The store’s spacious layout allows customers to browse the products comfortably without feeling cramped or crowded.
The store’s product displays are strategically placed to draw customers’ attention to the products and encourage exploration. The products are arranged neatly on shelves and tables, making it easy for customers to find what they are looking for. The store also features interactive displays that allow customers to try out the products before making a purchase.
Overall, FELANCY at Kuala Lumpur Airport’s store design and layout are designed to provide customers with a pleasant and stress-free shopping experience.
Operational Hours
Felancy at Kuala Lumpur Airport is open from 9 am to 6 pm, Monday through Friday. The store is closed on Saturdays, Sundays, and public holidays.
It is important to note that the operational hours of Felancy may be subject to change without prior notice. Therefore, it is recommended to check the official website or contact the store directly for the most up-to-date information.
Felancy offers a wide range of lingerie, sleepwear, and swimwear for women. The store is located at 19 & 21, Jalan PJS 11/8, Bandar Sunway, 46150 Petaling Jaya, Selangor.
Customers can reach Felancy by phone at 03-5614 7189 (Ext: 852) or via WhatsApp at 011-5774 7430.
Payment Options
FELANCY at Kuala Lumpur Airport offers multiple payment options for your convenience. You can pay for your purchases using the following methods:
- Cash
- Credit card
- Debit card
- Online payment via the FELANCY website or app
Please note that FELANCY does not accept personal checks or traveler’s checks.
If you choose to pay with a credit or debit card, make sure to inform the cashier beforehand. Also, note that some credit and debit cards may not be accepted due to compatibility issues.
For online payments, FELANCY accepts various payment gateways, including PayPal, Visa, and Mastercard. You can also use the FELANCY app to pay for your purchases.
In case you have any questions or issues related to payment, feel free to contact FELANCY’s customer support team for assistance.
Customer Service
FELANCY at Kuala Lumpur Airport prides itself on providing excellent customer service to all its customers. Their customer service team is available to answer any queries that customers may have. Customers can contact them via their hotline number, 03-5614 7189 (Ext: 852), or through WhatsApp at 011-5774 7430. Alternatively, customers can send an email to [email protected].
The customer service team is available from Monday to Friday, from 9 am to 6 pm. They are closed on Saturdays, Sundays, and public holidays. Customers can also visit their corporate office located at 19 & 21, Jalan PJS 11/8, Bandar Sunway, 46150 Petaling Jaya, Selangor, during operational hours.
FELANCY’s customer service team is well-trained and knowledgeable. They are always ready to assist customers with any issues they may encounter. Whether it is a question about a product or a concern about an order, customers can expect prompt and courteous service from the FELANCY team.
Promotions and Discounts
Felancy at Kuala Lumpur Airport offers various promotions and discounts to its customers throughout the year. Customers can take advantage of these promotions to save money on their purchases.
One of the ongoing promotions is the Spend & Win contest, where customers who spend RM150 in a single receipt at the boutique can stand a chance to win a small makeup pouch with a set of sportswear. Customers can also scan the QR code and submit their Google form to Felancy to participate in the contest.
Another promotion is the Loyalty Program, where customers can earn points for every purchase they make at Felancy. These points can be redeemed for discounts on future purchases.
In addition, Felancy also offers occasional discounts on specific products or collections, such as lingerie sets or sleepwear. Customers can check the Felancy website or social media pages for updates on these promotions.
Overall, Felancy at Kuala Lumpur Airport provides various opportunities for customers to save money on their purchases through promotions and discounts.
Online Presence
FELANCY has a strong online presence, making it easy for customers to shop for their products from the comfort of their own homes. Their website, felancy.com.my, is user-friendly and offers a wide range of women’s bras and lingerie at affordable prices. Customers can browse through their collection of high-quality products, which includes everyday T-shirt bras, glamorous lace bras, and wireless bras, among others.
In addition to their website, FELANCY also has a presence on social media platforms such as Facebook and Instagram. Customers can follow their pages to stay up-to-date on the latest promotions, new product releases, and customer reviews. They also have an active blog section on their website, which provides useful tips and advice on how to choose the right bra and lingerie.
FELANCY’s online presence is not limited to their own channels. They also sell their products on popular online marketplaces such as Lazada and Shopee, making it even more convenient for customers to purchase their products. Their online presence is a testament to their commitment to providing customers with a seamless and hassle-free shopping experience.
Safety Measures
FELANCY at Kuala Lumpur Airport takes safety seriously. The airport has implemented several measures to ensure the safety and security of its passengers.
Health and Safety Measures
In response to the COVID-19 pandemic, FELANCY has implemented several health and safety measures. These include mandatory mask-wearing, social distancing, and regular disinfection of high-touch surfaces.
Security Measures
FELANCY also has several security measures in place to ensure the safety of its passengers. These include baggage screening, metal detectors, and body scanners. Additionally, the airport has a team of security personnel who monitor the airport and respond to any security threats.
Emergency Preparedness
FELANCY has a comprehensive emergency preparedness plan in place to respond to any emergency situations. The airport has trained personnel who are equipped to handle emergencies such as natural disasters, medical emergencies, and security threats.
Overall, FELANCY at Kuala Lumpur Airport prioritizes the safety and security of its passengers and has implemented several measures to ensure a safe and comfortable travel experience.
Sustainability Initiatives
FELANCY at Kuala Lumpur Airport is committed to sustainable practices. The airport has implemented several initiatives to reduce its environmental impact and promote sustainability.
One of the initiatives is the KUL Sustainability Charter, launched by Malaysia Airports in 2023. The charter aims to lead the national aviation industry and its corresponding communities to embrace ecological, social, and economic strategies that will foster company longevity and competitiveness.
The airport has also implemented energy-efficient measures, such as LED lighting and energy-efficient air conditioning systems. Additionally, FELANCY has installed solar panels to generate renewable energy, reducing its reliance on non-renewable sources.
FELANCY also encourages waste reduction and recycling. The airport has implemented a waste management system that separates recyclable materials from non-recyclable waste. The airport also provides recycling bins throughout the terminals to encourage passengers and staff to recycle.
Overall, FELANCY at Kuala Lumpur Airport is committed to promoting sustainability and reducing its environmental impact. The airport’s initiatives demonstrate its dedication to reducing its carbon footprint and promoting a greener future.
Future Plans
FELANCY at Kuala Lumpur Airport has ambitious plans for the future. Here are some of the developments that are planned or under construction:
- KLIA Expansion: The expansion plan of the main terminal of the Kuala Lumpur International Airport (KLIA) is currently under construction and will be completed by 2023. The expansion includes the construction of a new satellite terminal and two full-service runways.
- Merdeka 118: The Merdeka 118 development is under construction and features the PNB 118, a 118-storey, 644-metre megatall skyscraper. The development will include a mix of residential, commercial, and retail spaces.
- Airport City: Kuala Lumpur International Airport is set to become an airport city, with plans to develop a 100-hectare area around the airport into a commercial and business hub. The development will include hotels, offices, retail spaces, and a convention centre.
These developments are expected to enhance the airport’s capacity and improve the passenger experience. FELANCY is committed to providing world-class services and facilities to its customers and will continue to invest in the airport’s infrastructure to meet the growing demand for air travel.
Competitors
As one of the busiest airports in Southeast Asia, Kuala Lumpur International Airport (KLIA) faces stiff competition from other major airports in the region. Some of KLIA’s main competitors include:
- Changi International Airport (SIN) in Singapore
- Suvarnabhumi International Airport (BKK) in Bangkok, Thailand
- Soekarno-Hatta International Airport (CGK) in Jakarta, Indonesia
Changi Airport is often considered KLIA’s biggest rival, consistently ranking as one of the best airports in the world. Changi boasts world-class facilities, including a rooftop swimming pool and butterfly garden. Suvarnabhumi and Soekarno-Hatta also offer modern amenities and are popular among travelers to and from Southeast Asia.
Despite the competition, KLIA has managed to hold its own, earning recognition as one of the world’s best airports in its respective categories in the Airport Service Quality (ASQ) survey by Airports Council International (ACI). KLIA’s strengths include its strategic location, efficient operations, and modern facilities, such as the KLIA Aeropolis and Skybridge.
Customer Reviews
FELANCY at Kuala Lumpur Airport has generally received positive reviews from customers. Passengers have praised the airport for its modern facilities, efficient services, and friendly staff. However, some travelers have also reported some issues with the airport’s amenities and services.
According to a review on SKYTRAX, a passenger had a negative experience at FELANCY. The reviewer arrived at the airport at 2 am and was left stranded and wandering around as no staff informed them that they had to take a bus to the arrival counters. However, this seems to be an isolated incident.
Another review on Malaysia Airlines Complaints & Reviews reported a delay in a flight that caused inconvenience to the passenger. Although this is not directly related to FELANCY, it is worth noting that flight delays can be a common issue at airports.
Overall, FELANCY at Kuala Lumpur Airport has received positive feedback from customers, and any negative reviews seem to be isolated incidents. The airport’s modern facilities, efficient services, and friendly staff make it a popular choice for travelers.