General Overview of Genting Lounge
Genting Lounge is an exclusive oasis at Kuala Lumpur International Airport (KLIA2) designed for Genting Rewards members and Resorts World Genting’s visitors to rest, relax, and refresh after a tiring flight. The lounge is located in the departure hall of KLIA2 and offers a range of facilities to make your travel experience more comfortable.
The lounge features comfortable seating, complimentary Wi-Fi, and charging stations for your electronic devices. You can also enjoy a range of complimentary snacks and beverages while you wait for your flight. In addition, the lounge provides shower facilities, so you can freshen up before your flight.
Genting Lounge is an excellent place to escape from the crowds of the busy departure hall and wait for your flight in comfort. The lounge is open daily from 6:00 am to 12:00 am, and access is granted to Genting Rewards members and Resorts World Genting’s visitors.
Location at Kuala Lumpur Airport
Genting Lounge is located in the International Departure Terminal 2 of Kuala Lumpur International Airport (KUL). The lounge is situated on level 3 of the terminal, near gate L8.
Passengers can easily access the lounge after clearing immigration and security checks. The lounge is open 24 hours a day, making it convenient for travelers with early morning or late night flights.
The lounge is easily accessible from both the Main Terminal Building and the Satellite Building of KUL. Passengers can take the Aerotrain or the skybridge from the Main Terminal Building to the Satellite Building to access the lounge.
Overall, the location of the Genting Lounge at Kuala Lumpur Airport makes it a convenient option for passengers traveling through KUL.
Services Offered
Food and Beverage Options
Genting Lounge at Kuala Lumpur Airport offers a wide range of food and beverage options to its guests. The lounge serves hot and cold beverages, including coffee, tea, juice, and soft drinks. It also provides a variety of snacks, such as sandwiches, pastries, and cookies. Additionally, the lounge offers a buffet-style dining area with a range of hot and cold dishes, including soups, salads, and main courses.
Business Facilities
Genting Lounge provides business facilities to its guests, including complimentary Wi-Fi, printing, and scanning services. The lounge also has a dedicated work area with comfortable seating and power outlets. Guests can use these facilities to catch up on work or prepare for their upcoming meetings.
Entertainment Options
Genting Lounge offers various entertainment options to its guests. The lounge has a TV lounge area where guests can watch the latest news or sports events. It also provides a selection of magazines and newspapers for guests to read. Additionally, the lounge has a games room with a pool table, board games, and video games. Guests can enjoy these entertainment options while waiting for their flight.
Operating Hours
The Genting Lounge at Kuala Lumpur Airport is open daily from 6:00 am to 12:00 am. Passengers with access to the lounge can enjoy its facilities during these hours.
It’s important to note that the operating hours may be subject to change without prior notice, so passengers are advised to check the current operating hours before visiting the lounge.
Passengers can access the lounge through a variety of methods, including membership programs, credit card access, and airline elite status. Some passengers may also be able to purchase access to the lounge directly.
Overall, the Genting Lounge at Kuala Lumpur Airport provides a comfortable and convenient space for passengers to relax and enjoy a variety of amenities before their flight.
Access Requirements
Membership Access
Access to the Genting Lounge at Kuala Lumpur Airport is available to members of the Genting Rewards program. Members can enjoy complimentary access to the lounge as part of their membership benefits. The membership tiers that include lounge access are Platinum, Gold, and Silver. Members must present their membership card or e-card to gain access to the lounge.
Economy Class Access
Passengers traveling in Economy class on select airlines can also access the Genting Lounge at Kuala Lumpur Airport. These airlines include AirAsia X, Thai Airways, and Malindo Air. Passengers must present their boarding pass and pay a fee to gain access to the lounge. The fee for Economy class passengers is RM 120 for adults and RM 60 for children aged 2-11 years old.
Overall, the Genting Lounge at Kuala Lumpur Airport offers access to members of the Genting Rewards program and Economy class passengers on select airlines. Members can enjoy complimentary access while Economy class passengers can access the lounge by paying a fee and presenting their boarding pass.
Reviews and Ratings
The Genting Lounge at Kuala Lumpur Airport has received mixed reviews from travelers. Some praise the lounge for its comfortable seating, spacious layout, and good selection of food and beverages. Others, however, have criticized the lounge for its lack of cleanliness, limited food options, and slow Wi-Fi.
According to reviews on TripAdvisor, the Genting Lounge has an average rating of 3.5 out of 5 stars. Some travelers have described the lounge as “basic but comfortable,” while others have said that it “needs improvement.” One reviewer noted that the lounge could benefit from more power outlets and USB ports for charging devices.
On LoungeBuddy, the Genting Lounge has a slightly higher rating of 3.8 out of 5 stars. Reviewers have praised the lounge for its comfortable seating and quiet atmosphere, but have also noted that the food options could be improved.
Overall, the Genting Lounge at Kuala Lumpur Airport appears to be a decent option for travelers looking for a comfortable place to relax before their flight. However, those looking for a more luxurious experience may want to consider other lounges at the airport.
Contact Information
Passengers who wish to contact Genting Lounge at Kuala Lumpur Airport can do so by calling +603 8775 3999 or emailing [email protected] The lounge is located at L2-130, Gateway@klia2 mall, and is open 24 hours a day, seven days a week.
For more information about the amenities and services offered at the Genting Lounge, passengers can visit their website at https://www.klia2.info/klia2/shops/genting-lounge/. The website provides detailed information about the lounge, including its location, operating hours, and facilities.
Passengers who have booked access to the Genting Lounge through their airline can contact their airline directly for more information about lounge access policies and procedures. The lounge is open to passengers traveling on all airlines, subject to availability.