Gong Cha is a global bubble tea chain known for its wide variety of tea-based drinks with customizable options for sweetness and toppings.
Cuisine: Beverages
Halal options: yes
Opening hours: 8 am – 12 am
Website: https://www.gong-cha.com.my/
Contact number:
Location at KLIA1 and KLIA2
Located at level 2 of Gateway@KLIA2, Lot L2-47, Gong Cha at Kuala Lumpur (KUL) Airport is a popular spot for travelers seeking a refreshing and customizable cup of bubble tea before their flight or during a layover. The outlet operates from 8 am to 12 am daily and is easily accessible within the airport’s shopping mall.
Location: Gateway@KLIA2, Level 2, Lot L2-47
How to Get to Gong Cha from the Departure Hall?
Customer Reviews
There is a mixed bag of customer reviews for Gong Cha. Some customers believe that they serve the best milk tea and the staff is very friendly, while others have had negative experiences. Some customers have reported that the staff is not familiar with their menu and has made mistakes with their orders. The prices are also relatively high compared to other options. Some customers have reported that the drinks are nothing special, but the employees are friendly, while others have had negative experiences with rude and impatient cashiers. Some customers have expressed a desire for better training for the staff to improve customer service.
Gong Cha in Malaysia – General Information
Gong Cha, an international bubble tea chain that traces its roots back to Kaohsiung, Taiwan, has captured the hearts of tea lovers worldwide. The name Gong Cha, which translates to “tribute tea” or “tea for the emperor,” is a nod to the ancient Chinese tradition of offering high-quality tea to royalty.
Since its establishment in 2006, Gong Cha has quickly become a popular choice among tea enthusiasts, not only in Malaysia but in neighboring countries such as Singapore, Hong Kong, China, Macau, and the Philippines. Its rapid success has allowed the brand to expand globally, with over 1,500 stores in countries like South Korea, Japan, the USA, Canada, and more.
Despite the fierce competition in the bubble tea market, Gong Cha continues to grow steadily, thanks to its uncompromising commitment to the quality of its products. As the brand continues to grow, Gong Cha remains committed to its mission of providing only the best quality tea to its customers. Its focus on consistency, quality, and customer satisfaction has contributed significantly to its global success in the beverage industry.
Menu
Gong Cha’s menu offers a wide variety of beverages, ranging from classic milk teas to trendy fruit teas and specialty drinks. Some of the most popular items on the menu include the classic bubble milk tea, which features black tea, milk, and chewy tapioca pearls. For those who prefer something lighter, there are refreshing fruit teas such as passionfruit green tea or honey lemon tea.
Gong Cha also offers specialty drinks such as the Brown Sugar Series, which features caramelized brown sugar syrup blended with fresh milk, and the Dirty Brown Sugar Milk, which adds a layer of cheese foam to the Brown Sugar Milk for a rich and creamy taste.
Additionally, customers can customize their drinks by adjusting the sweetness level, ice level, and toppings, such as aloe vera, grass jelly, or pudding. With so many options to choose from, there is something for everyone on the Gong Cha menu.
Frequently Asked Questions
Does Gong Cha at the Kuala Lumpur Airport (KLIA1, KLIA2, Gateway@KLIA2) accept credit card payments?
Yes, Gong Cha at Kuala Lumpur Airport (Gateway@KLIA2) does accept credit card payments.
Sources
https://www.gong-cha.com.my/brand-story