History of Royal Selangor
Founded in 1885 by Yong Koon, Royal Selangor is a Malaysian pewter manufacturer and retailer headquartered in Kuala Lumpur. Originally, Yong Koon handcrafted pewter objects mainly for ceremonial use, such as joss stick holders, incense burners, and candle holders for altars of Chinese homes and temples.
Over the years, Royal Selangor has expanded its product line to include a wide range of pewter items, including tableware, home decor, and gifts. The company’s products are known for their intricate designs and high-quality craftsmanship.
Today, Royal Selangor has standalone stores in top retail capitals around the world, including London, Hong Kong, and Singapore. The company’s products are also carried by top department stores such as Wako in Japan, Harrods in London, and Hudson Bay in Toronto.
Location at Kuala Lumpur Airport
Royal Selangor has a store located in Kuala Lumpur International Airport (KUL) in Selangor, Malaysia. The airport is Malaysia’s main international airport and is located in the Sepang District of Selangor, approximately 45 kilometers (28 miles) south of Kuala Lumpur.
The Royal Selangor store is located in the International Departure Hall of the Main Terminal Building (MTB) on Level 5, near Gate C6. The store offers a wide range of products, including pewter gifts, jewelry, and home decor, all of which are crafted by skilled artisans at Royal Selangor’s factory in Kuala Lumpur.
Travelers can easily find the Royal Selangor store by referring to the airport map and directory available on the Malaysia Airports website. The store is conveniently located near other retail and dining options, making it easy for travelers to browse and shop before their flight.
Overall, the Royal Selangor store at Kuala Lumpur Airport provides a convenient and accessible location for travelers to purchase high-quality pewter products before they depart Malaysia.
Product Range
Royal Selangor at Kuala Lumpur airport offers a wide range of high-quality pewter products that are perfect for gifts or as souvenirs. The product range includes tableware, home décor, jewelry, and figurines.
The tableware collection includes tea sets, coffee sets, and wine accessories. The home décor collection features vases, photo frames, and candle holders. The jewelry collection includes bracelets, necklaces, and earrings. The figurine collection includes animals, characters, and landmarks.
All products are made with precision and care, ensuring that they are of the highest quality. The pewter used is lead-free and safe for use in food and drink. Each product is also designed to be durable and long-lasting.
In addition to the standard product range, Royal Selangor also offers personalized engraving services. Customers can add names, dates, or special messages to their purchases, making them even more unique and special.
Overall, Royal Selangor at Kuala Lumpur airport offers a diverse range of high-quality pewter products that are sure to impress.
Craftsmanship
Royal Selangor is renowned for its exceptional craftsmanship in the creation of pewter products. The company’s team of highly-skilled craftspeople and in-house designers use time-honoured techniques to produce a wide range of home décor, lifestyle essentials, and personal and corporate gifts that stand the test of time.
Visitors to the Royal Selangor Visitor Centre can discover the secrets of pewtersmithing through stimulating exhibits on the nature of pewter and exciting craft workshops. They can also indulge in the vast range of quality pewterware, or fine jewellery by Selberan and sterling silver by Comyns, Royal Selangor’s sister brands.
The Live Craftsmanship Showcase provides an opportunity for visitors to be adventurous and try their hand at creating the perfect hammered finish. This interactive experience allows visitors to witness the intricate process of pewter crafting and even take home a unique and personalised souvenir.
Buying Guide
When shopping for pewter products at Royal Selangor, it is important to consider a few factors to ensure that you choose the best product for your needs.
Material
The first thing to consider is the material of the product. Royal Selangor uses high-quality pewter that is durable and long-lasting. Make sure to check the material of the product before making a purchase.
Design
The design of the product is also an important factor to consider. Royal Selangor offers a wide range of designs, from traditional to modern. Choose a design that suits your taste and preferences.
Size
Another factor to consider is the size of the product. Royal Selangor offers products in various sizes, so make sure to choose a size that is appropriate for your needs.
Price
Lastly, consider the price of the product. Royal Selangor offers a range of products at different price points, so choose a product that fits your budget.
In summary, when shopping at Royal Selangor, consider the material, design, size, and price of the product to ensure that you choose the best product for your needs.
Customer Service
Royal Selangor at Kuala Lumpur airport is known for its excellent customer service. The staff is friendly and knowledgeable, and they are always ready to assist customers with any queries or concerns they may have.
The customer service team is available 24/7 to answer any questions or provide assistance to travelers. They can be reached via phone, email, or in-person at the airport.
Additionally, Royal Selangor offers a variety of services to make the shopping experience as smooth as possible. These include free gift wrapping, shipping, and delivery services.
Overall, Royal Selangor’s commitment to customer service is evident in the high level of satisfaction reported by customers.
Special Services
Royal Selangor at Kuala Lumpur International Airport offers a range of special services to enhance the travel experience of its customers. These services include:
- Airport CARE Ambassadors: These ambassadors are available to assist passengers with any queries or concerns they may have during their time at the airport.
- Lost & Found: In case of lost or misplaced items, passengers can approach the Lost & Found counter located at the airport.
- Special Assistance: Passengers requiring special assistance, such as wheelchair or stretcher services, can contact the airport in advance to make arrangements.
- WiFi: Free WiFi is available throughout the airport, including at Royal Selangor.
- The Butterfly Effect: This initiative by the airport aims to create a calming and relaxing environment for passengers. The Butterfly Garden located at the airport is a great place to unwind before or after a flight.
In addition to these services, Royal Selangor also offers flight transfers and inter-terminal transfers, making it easier for passengers to navigate the airport.
Awards and Recognition
Royal Selangor has received numerous awards and recognition for its exquisite craftsmanship and quality products. In 2005, it was awarded the prestigious Royal Warrant of Appointment by the Sultan of Selangor, recognizing the company’s commitment to excellence and quality.
In addition to this, Royal Selangor has also been recognized by various organizations for its corporate social responsibility efforts. It has won the Malaysian Ministry of International Trade and Industry’s CSR Excellence Award, as well as the ASEAN Business Award for Corporate Social Responsibility.
Furthermore, Royal Selangor has been recognized for its innovative designs and products. It has won the Good Design Award from the Japan Industrial Design Promotion Organization, as well as the Red Dot Design Award from Germany.
Overall, Royal Selangor’s commitment to quality, craftsmanship, and corporate social responsibility has earned it numerous awards and recognition both locally and internationally.
Sustainability Efforts
Royal Selangor is committed to sustainability, and this is evident in their efforts to preserve artisanal skills, minimize their impact on the environment, and support local communities.
The company has a long-term view and commitment to sustainability, which is evident in their sourcing practices. They source responsibly, ensuring that their products are made from sustainable materials and that their suppliers adhere to ethical standards.
In addition, Royal Selangor is committed to acting on climate change. They have implemented various initiatives to reduce their carbon footprint, such as using renewable energy sources and reducing their waste generation.
Overall, Royal Selangor’s sustainability efforts are aligned with the United Nations’ Sustainable Development Goals and demonstrate their commitment to preserving the environment and supporting local communities.
Global Presence
Royal Selangor is a renowned Malaysian brand with a global presence. The company has standalone stores in major retail hubs across the world, including London, Hong Kong, Singapore, Beijing, Melbourne, and Sydney. Its products are also carried by top department stores such as Harrods in London, Wako in Japan, and Hudson Bay in Toronto.
In addition to its physical stores, Royal Selangor has a strong online presence, with an online shop that offers worldwide shipping. The company also has a presence in Kuala Lumpur International Airport (KUL), where it has a store in the terminal.
Royal Selangor’s global presence is a testament to the brand’s commitment to delivering high-quality products and services to customers worldwide. The company’s diverse expertise in crafting and designing unique pewter products has earned it a reputation as a leading brand in the industry.